StackTome helps you segment your best customers, and send targeted review invitation campaigns, so you can get more positive reviews & improve your rating.
No credit card required. No time limit on free account.
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Platforms like Trustpilot, Yotpo & Reviews IO require you to have a paid subscription to use their review invitation features.
They offer limited options to segment your best customers, which makes it hard to get positive reviews while avoiding negative ones.
With their campaign you can only send review invites post-purchase and one reminder, which is not enough to get maximum reviews from your customers.
But what if you could solve those issues for a fraction of Trustpilot premium subscription & without hiring more staff to manage your review process?
It takes only a few clicks integrate to your review platform and e-commerce accounts. Then we import the data to structure your reports & display your best reviews.
Target your customers based on their purchase behavioural data. Reach them when they're most likely to leave a positive review.
Invite your customers to leave service and product reviews on multiple review platforms. Set up branded email campaigns with automated follow-ups, and track results in one centralized dashboard.
See how your reviews impact your conversion rate, AOV & your customer lifetime value. Compare this month’s performance to the previous period.
With StackTome, you can respond to feedback in two ways: by responding to them via Zendesk or email; by following up with email sequences. Either way, you can make sure your customer issues are taken care of quickly.
Reviews Collection
Email Invites
2,000 per month
200 per month
1,500 per month
Custom Email templates
Support of Multiple Review Platforms
Invite only
Conversion Tracking
Customizable widget
Sentiment score filtering
CLV and Rating Reports
Customer Segmented invitations
Fixed pricing
Unlock the true potential of your data! With just a few clicks, you can connect StackTome to your ecommerce store and leading marketing tools. Explore unlimited growth possibilities with easy and frictionless integrations!
Here's a selection of business cases from some of our customers.
Before StackTome:
• no review invite reminders & no customer segmentation for invites
• no support for product review invites on Trustpilot
• product rating not visible in google shopping feed
• invites campaigns divided across multiple platforms
• paying $20k yearly for multiple platforms
“Over the course of the last year, we've seen some excellent results. Like we've increased from 3.7 to 4.2 as a rating on Trustpilot with over 200,000 reviews. This is a fantastic result and we've really moved the needle, which is something that can be quite challenging. And we've leveraged this data to create a loyalty program so that we can increase incremental sales. Overall, I would really recommend the StackTome product. It's very affordable. We've saved $7,000 a year and you are able to get good positive reviews and it's really an excellent tool for our business.”
Serenata Flowers
Flower delivery
Saved $7K annual fees on redundant review platform & collected over extra 1000s product reviews within the first month
Fergus Mansfield
Previously, the company had low review rate of only 3-4%, and had no customer segmentation for invites. They also find it specifically difficult to get reviews for new products.
After the first 60 days, collected 30% more service reviews and 90% more product reviews. Also, review rate improved to 6-8%. And the review campaign for a new product series collected over 100+ reviews in just a month.
“StackTome has really helped us to improve our Trustpilot conversion rates by allowing us to create custom campaigns and invites. The team is really helpful and responsive. Particularly Evaldas is providing excellent service with helping us to set up, run and analyse campaigns. Many thanks to the team!”
Fable England
Jewellry and accessories
Significantly improved review rate, and collected over 100+ product review in one month
Lorenza D.
Before they started working with StackTome, the company’s Trustpilot rating was 3.7. Also, they didn’t actively invite customers to Trustpilot or Google, and didn't have any way to track reviews on all platforms - Yotpo, Trustpilot & Google.
After the first 3o days, Trustpilot rating improved from 3.7 to 4.0, and before the end of the second month, they had additionally collected 10+ positive reviews on Google. StackTome also greatly simplified customer agent workflow with review notifications.
“It worked really well for us, we saw a big increase in our rating, across Google & Trustpilot, since we joined StackTome, and we're only few months working with them. Highly recommended from us, a really really good value.”
OLPRO
Outdoor leisure products
A big increase in the rating on Google & Trustpilot within the first month
Daniel Walton
Before StackTome, God Save Queens were struggling to get reviews from their customers, mainly because they were only partially inviting customers to Trustpilot with a free account, which had to be done manually and was very time-consuming. They only had a rating of 3.0 on Trustpilot.
A completely transformed review collection process, allowing more time to focus on core business activities. After the first 30 days, the average Trustpilot rating went from 2.7 to 4.0. Within the first year, StackTome allowed the company to collect 500+ positive reviews, thus increasing the Trustpilot rating from 3.0 to 4.0, yellow to green stars.
“StackTome was a gamechanger for us. It increased our customer engagement dramatically, as a result we, have seen significant increase in Trustpilot reviews as well as the score.”
God Save Queens
Retail apparel and fashion
A significant increase in the average reviews rating in the first 30 days
Filip Preiss
As an eCommerce manager, I know how difficult and expensive it can be to get more positive reviews for a brand. I have seen how differences in a review management process have a significant impact on a company’s online reputation.
I’m committed to helping other eCommerce brand managers make their work-life easier by providing better tools and processes that helped to improve my brand’s reputation and decrease review platform costs.
I'll guide you personally to ensure you get the most out of StackTome.
Here’s a glimpse of what you’ll find inside:
How to set up a review initiation email campaign for your best customers.
How to use automated incentives to drive more reviews & sales for your brand.
How to improve CX by leveraging AI to respond to customers who left a review.
Reach more customers by tracking and optimizing invite emails.
This call is perfect for D2C eCommerce brands looking to:
Increase number of positive reviews by at least 10% ASAP.
Improve conversion rates.
Increase CLV and AOV.
Save money on review platform subscription fees.
Get ranked higher on Google.
