Success stories: SERENATA FLOWERS

How Serenata Flowers saved $7K & collected 1000 additional product reviews in just 1 month of using StackTome

Before StackTome:
• no review invite reminders & no customer segmentation for invites
• no support for product review invites on Trustpilot
• product rating not visible in google shopping feed
• invites campaigns divided across multiple platforms
• paying $20k yearly for multiple platforms

The results

“Over the course of the last year, we've seen some excellent results. Like we've increased from 3.7 to 4.2 as a rating on Trustpilot with over 200,000 reviews. This is a fantastic result and we've really moved the needle, which is something that can be quite challenging. And we've leveraged this data to create a loyalty program so that we can increase incremental sales. Overall, I would really recommend the StackTome product. It's very affordable. We've saved $7,000 a year and you are able to get good positive reviews and it's really an excellent tool for our business.”

CLIENT

Serenata Flowers

INDUSTRY

Flower delivery

RESULTS

Saved $7K annual fees on redundant review platform & collected over extra 1000s product reviews within the first month

BRAND MARKETING MANAGER

Fergus Mansfield

FAQ

When will my Trustcore increase?

Do customers need a Trustpilot account to leave a review?

How does your tool help collect Trustpilot reviews?

How much order volume I need to get more reviews by using StackTome

How do review invitation follow-up reminders work?

How many campaign emails can I send per month?

Can StackTome help me rank higher on Google?

Can I choose who receives review requests?

Can I customize my reviews widget?

How can I deal with negative reviews?

Can I moderate customer reviews?

What happens to my company's reviews if I stop using StackTome's services?